From cha­os to con­trol: navi­ga­ting the regu­la­to­ry jungle with a pro­duct com­pli­ance manage­ment system

The role of the Pro­duct Com­pli­ance Manage­ment Sys­tem in mana­ging regu­la­to­ry complexity.

The rele­van­ce of pro­duct com­pli­ance manage­ment sys­tems (PCMS) for the pro­ce­du­ral map­ping of regu­la­to­ry pro­duct requi­re­ments is con­ti­nuous­ly incre­asing. Many new EU regu­la­ti­ons con­tain obli­ga­ti­ons for addres­sed par­ties to imple­ment pro­ces­ses for the legal­ly com­pli­ant imple­men­ta­ti­on of legal requi­re­ments. This requi­re­ment may also be rele­vant when asses­sing fines.

List of obli­ga­ti­ons for com­pa­nies grows

With the new sus­taina­bi­li­ty regu­la­ti­ons, par­ti­cu­lar­ly tho­se imple­men­ting the Green Deal, the num­ber of regu­la­ti­ons and the com­ple­xi­ty of pro­duct regu­la­ti­on con­ti­nue to increase. Despi­te the EU’s efforts to redu­ce bureau­cra­cy and ther­eby make com­pa­nies more com­pe­ti­ti­ve, the list of obli­ga­ti­ons for com­pa­nies is gro­wing ever lon­ger. As a result, com­pa­nies are also expo­sed to incre­asing­ly com­pre­hen­si­ve lia­bi­li­ty risks. To avo­id sanc­tions, num­e­rous legal obli­ga­ti­ons must be com­pli­ed with. The sel­ec­tion and imple­men­ta­ti­on of rele­vant requi­re­ments can be con­trol­led via a PCMS and map­ped in a legal­ly com­pli­ant man­ner at the ope­ra­tio­nal level.

Fur­ther­mo­re, the imple­men­ta­ti­on of a PCMS is also requi­red by law. Artic­le 11(2) EUDR stan­dar­di­zes the imple­men­ta­ti­on of a PCMS as an appro­pria­te and pro­por­tio­na­te mea­su­re for risk mini­miza­ti­on. Artic­le 14 GPSR also requi­res “inter­nal pro­ce­du­res to ensu­re pro­duct safe­ty” throug­hout the enti­re life cycle. The spe­ci­fic mea­su­res and pro­ce­du­res that manu­fac­tu­r­ers must imple­ment are not spe­ci­fied by law. At the pro­duct level, howe­ver, only a PCMS can map the incre­asing­ly com­plex pro­duct spe­ci­fi­ca­ti­ons and pro­vi­de the neces­sa­ry orga­niza­tio­nal, com­mu­ni­ca­ti­on, and escala­ti­on rules that are sub­ject to full regu­la­to­ry access.

Sanction-relevant effects

Last but not least, the imple­men­ta­ti­on of a PCMS also has impli­ca­ti­ons in terms of sanc­tions. For exam­p­le, in order to avo­id alle­ga­ti­ons of unlawful breach of super­vi­so­ry duties pur­su­ant to Sec­tions 130 and 9 of the Ger­man Act on Regu­la­to­ry Offen­ces (OWiG) against mana­gers and fines pur­su­ant to Sec­tion 30 OWiG against com­pa­nies, appro­pria­te mea­su­res to pre­vent cri­mi­nal offen­ses or admi­nis­tra­ti­ve offen­ses in com­pa­nies are legal­ly requi­red. In its ruling of May 9, 2017, the Fede­ral Court of Jus­ti­ce (BGH) cla­ri­fied, in line with the view of Ger­man aut­ho­ri­ties, that an effec­ti­ve PCMS can be taken into account both pre­ven­tively and retro­s­pec­tively as a miti­ga­ting fac­tor in the assess­ment of fines impo­sed on asso­cia­ti­ons pur­su­ant to Sec­tion 30 OWiG. If such mea­su­res are lack­ing or if the­re are signi­fi­cant defi­ci­en­ci­es, this can have the effect of incre­asing the seve­ri­ty of sanctions.

Pro­duct com­pli­ance manage­ment is more than just admi­nis­tra­ti­ve for­ma­lism; it is a forward-looking cor­po­ra­te stra­tegy and a process-based means of ensu­ring cor­po­ra­te suc­cess. Every com­pa­ny that takes pro­duct com­pli­ance serious­ly imple­ments a PCMS as a non-negotiable part of its cor­po­ra­te culture.

The first step toward imple­men­ting a PCMS is to sys­te­ma­ti­cal­ly ana­ly­se the matu­ri­ty level of the com­pany’s own pro­cess land­scape in the sen­se of a GAP ana­ly­sis and iden­ti­fy cri­ti­cal gaps in the sys­tem. Based on the cur­rent sta­te, goals, roles and respon­si­bi­li­ties, com­mu­ni­ca­ti­on and escala­ti­on pro­ces­ses, as well as inter­faces and stee­ring pro­ces­ses should be defi­ned in the imple­men­ta­ti­on pha­se in order to ensu­re safe­ty and pro­duct com­pli­ance throug­hout the enti­re expec­ted life cycle of a pro­duct at the ope­ra­tio­nal level.

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