The ‘instructions for use’ refer to information provided by the manufacturer to inform the user about the intended purpose and correct use of a product, as well as any precautions to be taken; Art. 2 No. 14 Regulation (EU) 2017/745 for medical devices (MDR) (PDF). In particular, it is prohibited to use texts, names, trademarks, illustrations and other pictorial or non-pictorial signs on the labelling and instructions for use of products that could mislead the user or patient as to the intended purpose, safety and performance of the product; Art. 7 MDR. The instructions for use are provided together with the product.
Discretionary nature of the instructions for use
According to Annex I MDR (PDF) (essential safety and performance requirements), Chapter III (Requirements for information supplied with the product), Section 23.1 (d), instructions for use ‘are not required for Class I and IIa products in exceptional cases, if the safe use of these products is guaranteed without instructions for use and unless otherwise specified elsewhere in the MDR’.
Therefore, the following applies:
- In principle, instructions for use are required.
- The possibility of dispensing with instructions for use is an exception.
- This exception can only apply to products in risk classes I to IIa.
- Instructions for use are mandatory for products in higher risk classes.
If the manufacturer wishes to invoke the dispensability of instructions for use, i.e. an exception, it must prove that this is possible in individual cases without endangering the safety of users, patients or third parties, because safe product use is guaranteed even without instructions for use. In addition, instructions for use may only be dispensed with if the product in question is used exclusively by persons in the course of their professional activities and within the framework of professional healthcare services. Use by other persons cannot reasonably be expected.
The question of whether instructions for use are dispensable must be considered within the context of risk management. The risks that may be associated with the absence of instructions for use must be assessed and evaluated. The decision to dispense with instructions for use must be justified.
Digital instructions for use
Article 3(1) of Regulation (EU) No 207/2012 (PDF) on electronic instructions for use for medical devices (‘Regulation’) conclusively lists the products for which electronic instructions for use are sufficient.
Specifically, these are the following products:
- active and inactive implantable medical devices and accessories intended solely for the implantation or programming of a specific active implantable medical device;
- permanently installed medical devices;
- medical devices and accessories in which a system for displaying the instructions for use is incorporated;
- stand-alone software.
If medical devices other than those mentioned above are affected, instructions for use in analogue form are still required – unless instructions for use can be dispensed with entirely.
There are also additional conditions for the provision of electronic instructions for use instead of paper instructions for use. For example, the risk assessment must show that the level of safety when providing electronic instructions for use is at least as high as when providing instructions for use in paper form. In addition, the manufacturer must have a system in place that enables them to provide the instructions for use to the user in paper form free of charge and in a timely manner upon request. At the same time, additional requirements are imposed on change management and the timeline for maintaining the digital instructions for use.
Conclusion and recommended action
Manufacturers of Class I and Class IIa products may have the option of dispensing with instructions for use. The risks of doing so must be thoroughly weighed up; the decision itself must be justified within the risk management process. The manufacturer is liable for any potential harm to users or patients resulting from the waiver of instructions for use.
The provision of electronic instructions for use instead of paper instructions for use is only possible in a limited number of cases. If a manufacturer decides to provide the instructions for use in digital form only, additional special requirements must be observed.
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